incoming calls
Receive incoming calls and ensure they are answered promptly, efficiently, and in full accordance with customer requirements.
appointments
Schedule appointments and ensure proper coordination of dates and times according to customer availability and preferences.
confirm
Confirm appointments, ensure that all details are accurately communicated, and allow for rescheduling when necessary.
Outbound calls
Conduct outbound calls to review patient lists, follow up on previous calls, and reach out to patients who haven't scheduled an appointment in a while.
patient support
Remind patients of their upcoming appointments and address any questions or concerns regarding treatments, payments, services, and other related matters.
Tailored solutions
We adapt to each company and customize our answering and scheduling approach according to their specific needs.