we are an integrated service provider for dental OFFICES
Our company is focused on the dental field, offering innovative solutions designed to enhance the operational efficiency of back office and elevate the patient experience.
Our Services
Call Center
We are a call center specialized 100% in the dental field, and we actively work to improve the indicators of each practice.
Virtual Front Desk
We are responsible for managing all administrative tasks prior to patient treatment, ensuring that all documentation and coverage are correct, while providing courteous and efficient service.
Eligibility/Billling
We avoid surprises or issues with coverage during treatment, as we ensure the clinic is aware of the benefits available for each patient. Additionally, we provides a seamless experience for patients, knowing that their insurance is in order.
Credentialing
We verify and validate healthcare professionals’ credentials to ensure they meet the necessary requirements to participate in insurance plans and provide care within specific networks.
Why Us?
Unlike any BPO that handles calls from multiple industries and assigns clients as temporary campaigns, we are a permanent extension of the clinic, providing specialized service.
Dental field experience
We have in-depth knowledge of the dental sector and we understand the specific needs of the clinics and their patients
Trained team
Highly trained team in dental terminology and processes, which allows a beter interaction with patients and optimization of the schedule
Easy adaptability
Our team adapts to every clinic, respecting their protocols and culture, in order to provide an aligned attention based on its objectives
Bilingual
All of our employees are bilingual, allowing us to effectively communicate and serve a diverse range of clients
Improvement in indicators
We improve the key indicators of the clinic, minimazing canceled appointments, lost phone calls and boost patients retention
No temporary campaigns
Our team adapts to every clinic, respecting their protocols and culture, in order to provide an aligned attention based on its objectives
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